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Welcome to Lingerie Sale Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website luxelingerieoffers.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

At Lingerie Sale Store, we combine elegance with convenience in every aspect of your shopping experience. These terms are designed with the same care and attention to detail as our intimate apparel collections.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old. By using our site, you represent that you meet this age requirement.

1.2 Intellectual Property

All content on our website, including text, graphics, logos, product designs, and imagery, is the property of Lingerie Sale Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in our product descriptions, colors, and sizing information. However, slight variations may occur due to screen settings and individual perception. Please refer to size charts and product details carefully before purchasing.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Hygiene Considerations

Due to the intimate nature of our products, certain items cannot be returned for hygiene reasons (see Section 6).

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price confirmed at checkout.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

Standard Shipping ($12.95):
Carrier: DHL or FedEx
Delivery Time: 10-15 business days after shipment
Includes tracking

Free Shipping (Orders over $50):
Carrier: EMS
Delivery Time: 15-25 business days after shipment
Includes tracking

4.3 Delivery Areas

We ship worldwide except to Asia and remote locations. International customers are responsible for any customs duties or taxes.

4.4 Delivery Issues

You must notify us within 3 business days of any delivery problems (damaged, missing, or incorrect items).

5. Returns and Exchanges

5.1 Return Policy

Returns are accepted within 15 days of delivery. Items must be:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In original packaging when possible

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Lingerie Accessories (garters, suspenders, etc.)
  • Knickers & Brazilian Cut underwear
  • Final Sale items (clearly marked in product descriptions)

5.3 Return Process

To initiate a return:
1. Contact us within 15 days at [email protected] with your order number
2. Complete the Return Form we email you
3. Ship to: Lingerie Sale Store Returns, 1979 Sampson Street, Denver, CO 80222 USA

5.4 Return Shipping Options

Standard Return (DHL/FedEx):
Cost: $12.95 (deducted from refund)
Tracking included
Delivery Time: 5-10 business days

Free Return Label:
Available for exchanges only
Tracking included
Delivery Time: 10-15 business days

5.5 Refunds

Refunds are issued to the original payment method within 3-5 business days after return approval. Bank processing may take additional 5-10 business days.

Original shipping fees are non-refundable except for defective items.

6. User Responsibilities

6.1 Account Security

You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

6.2 Accurate Information

You must provide accurate, current, and complete information during checkout, including shipping details.

6.3 Prohibited Conduct

You agree not to:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use automated systems to extract data

7. Limitation of Liability

Lingerie Sale Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Inaccuracies in product descriptions or imagery
  • Issues arising from improper care of garments

8. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These terms shall be governed by the laws of the State of Colorado, USA, without regard to conflict of law principles.

11. Contact Us

For questions about these Terms and Conditions, please contact us at:

Lingerie Sale Store
1979 Sampson Street
Denver, CO 80222 USA
Email: [email protected]

We appreciate your trust in Lingerie Sale Store and strive to make every aspect of your experience as comfortable and elegant as our lingerie.